Hotspots explained

BT Openzone hotspots

Our hotspots are identifiable by the distinctive BT Openzone sign, or by starting your device and viewing available wireless networks. BT Openzone outdoor coverage has also been extended across 12 UK city centres, so even being near a lamp post or BT payphone can give you a good signal.

You’ll find BT Openzone hotspots in a range of places: everything from airport lounges and terminals, bars and pubs, BT payphones, cafes/coffee shops, clubs, colleges, conference centres and exhibition venues, health clubs, hotels, law courts, libraries, museums, motorway service stations, railway stations, restaurants, shopping areas/stores, sports stadia, town halls, universities … and more.

Wi-Fi from BT Openzone is brought to you by many recognisable partners, including BAA airports, Caffè Nero, Hilton Hotels, Thistle Hotels and Welcome Break.

Whose hotspots?

Hotspots in the UK

As well as BT Openzone-managed hotspots in the UK and Ireland, BT Openzone customers* can log in at hotspots managed by The Cloud and KeConnect. Your pricing plan may also give you BT Openzone access via the T-Mobile UK Wi-Fi network.

Find out how and where to use other UK Wi-Fi provider networks

Customers of other internet or mobile service providers may be able to log in at BT Openzone hotspots – check with your usual provider beforehand.

Hotspots abroad

BT Openzone customers* can log in to BT Openzone from the comfort of selected BA lounges worldwide at no extra cost. And thanks to reciprocal agreements with international roaming partners, BT Openzone international voucher holders and regular subscribers** can get online at tens of thousands of global hotspots too.

Find out how and where to use international Wi-Fi provider networks

* Excludes those who do not have a direct account with BT Openzone (i.e. use another service provider to access BT Openzone)
** BT Openzone account holders billed monthly (BT Openzone per Minute, BT Openzone Subscription, BT Openzone Corporate Plan)