Contact us

BT Openzone is dedicated to providing you with all possible help and guidance in choosing the best pricing plan for you and, once you've signed up, helping you to enjoy and make the most of the benefits of your service.

Existing customers

Please contact us by:

• telephone on 0870 240 5745 (national rate, billing enquiries 9.00am-5.30pm GMT weekdays, technical support 24/7) or +44 132 556 0841 from abroad*
• email

Please remember: when you call or email, please give us your BT Openzone account number.

New customers

Please contact us by:

• telephone on Freefone 0800 169 1397 (8.00am-6.00pm GMT weekdays) or +44 1793 590 221 from abroad*
• email

(* Calls charged at your telephone service provider's international call rates.)

Thank you.